Missed-Call Text-Back
Miss the call. Don't miss the job.
The second a call goes unanswered, a text goes out — automatically. Same number, same phone, no changes to your day.
9:41.
Missed call
Capital Estate · 2:14 PM
Messages · Capital Estate
Hey, sorry we missed your call! This is Capital Estate — what can we help you with?
Delivered · 3s after miss
Looking for a quote on a back deck. Free this Saturday?
Yep — booking you in for 10 AM. See you then.
From the customer's phone
62%
Of missed calls never call back
3s
Reply time
0
Extra apps to check
1
Number, no changes
How it works
How it works.
- 01
A call rings out
You're on a job, in the truck, mid-install. Doesn't matter — the system sees the miss.
- 02
A text goes out in seconds
"Hey, sorry we missed your call! This is [Business] — what can we help you with?"
- 03
The lead is captured
Their reply comes back to you (or straight to the AI bot) and lands in your dashboard.
Before / After
The difference, side by side.
Without it
- Missed call goes to voicemail — nobody leaves one
- Lead calls the next guy on Google
- You find out three days later, too late
With Novax
- Text goes out in 3 seconds while you're still on the ladder
- Conversation stays with your business
- Lead lands in your dashboard, ready to book
Why it matters
What this actually does for you.
Same number, same phone
No new device, no port. The text-back only fires when a call goes unanswered.
Under 5 seconds
Faster than the customer can pull up the next result on Google.
CASL-compliant
Opt-out and consent language are baked in. You stay clean.
Good to know
Common questions.
Do I need a new phone number?+
No — this works with your existing number. Forwarding only kicks in on unanswered calls.
Will it record my calls?+
No — it only triggers on missed calls. Nothing you answer is touched.
Does the text come from my number?+
It comes from a dedicated number tied to this feature. We walk you through it during setup.
What if I answer most of my calls anyway?+
Then it only fires on the ones you genuinely miss — a safety net, not a change to your day-to-day.
What if they reply while I'm still on the job?+
The AI bot can carry the conversation and book them — or hold it until you're free.
Ready when you are
Let's build your plan.
15 minutes. No pressure. We'll show you how this works on your business.
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